Frequently Asked Questions

Please refer to the ‘About us’ section on our website.
Your parcel will get delivered within 1 to 20 working days depending on the real time situation.
The dispatch time varies as per the address selected. The estimate delivery date is mentioned on your order as per your address.
Our customer service will always confirm the actual weight of your parcel before shipping.
● Jewellery is of 22K,Gold coins and gold bars are of 24K
● Every product has details of the purity.
● All our products are BIS Hallmark certified.
● All our products have a trademark of AOFY.
We do not charge any delivery fees from our customer. It is absolutely FREE.
COD is currently not available. We accept prepayment only at this point.
Go to Profile >-- Smart Buy Orders >-- Select the option Pick-Up as shown in below picture make the remaining payment and enter the shipping address product will be delivered to your doorstep within 1 to 20 working days
On your Smart Buy App, go to ‘Profile’ and click on ‘Smart buy order’. Alternately, you can also check on ‘orders in the reservation’.
On your Smart Buy App, go to ‘Profile’ and click on ‘My order’. You can see all the historical order information